Frequently asked questions

Scrynova is a cloud-based recruitment screening platform. Employers create job postings, build video, voice and written interviews, share an interview link with candidates, and review structured, evidence-based screening results — all in one secure workspace.

Businesses of any size, anywhere in the world, that want a faster, more consistent first-round screening process — from a single hiring manager to multi-person HR teams.

No. Candidates never register, log in or use a separate portal. They open the link you share (or your public job page), confirm their email address with a one-time 6-digit code, and complete the interview right in their browser — on a phone, tablet or computer.

Candidates receive an email confirmation with their application reference when they submit. After that, your team contacts them directly — Scrynova lets you send branded status updates, information requests and follow-up invitations from the candidate's profile.

Never. Subscriptions are charged per employer organization. Candidates apply and complete interviews for free.

Yes. Before starting, candidates see the interview format, timers, retake policy and privacy notice, and can request an accommodation (for example, additional time or a written alternative to a recorded answer). Employers are notified and can adjust the interview.

Yes. Each question has its own response format, preparation timer, answer timer and evaluation weight, so a single interview can combine all three formats.

Current versions of Chrome, Edge, Firefox and Safari on Windows, macOS, Android and iOS. Candidates run a camera, microphone and connection check before they begin.

Answers are saved as they go. Completed recordings are stored locally until the upload is confirmed, uploads retry automatically, and candidates can resume from the same device using their verified link.

Scrynova compares the resume, candidate-provided details and interview transcripts or written answers against the job's requirements and your weighted evaluation criteria. Each answer receives a 0–100 score with supporting excerpts, and an overall match percentage is calculated from your weights.

No. Scores are assessment aids, not decisions. Scrynova never rejects an applicant on its own — your team reviews the evidence, can correct or flag evaluations, add human assessments, and makes every hiring decision.

Scrynova does not analyze faces, facial expressions, appearance, accent, voice characteristics, inferred emotions, or any protected characteristic such as race, gender, age or disability. Evaluation is based on job-related answer content and qualifications only.

There are three plans, priced per organization by billing country: Starter is USD $8 / CAD $10 per month, Professional is USD $29 / CAD $39, and Business is USD $79 / CAD $99. Other countries are billed in local currency (converted from the plan's USD price and rounded) or in USD where local billing isn't available. Compare plan features on the pricing page. You see your exact price before subscribing; taxes such as VAT, GST or sales tax are calculated at checkout.

Every new employer account gets a three-day free trial with access to all features, subject to the trial usage allowances shown on the pricing page. We remind you about 24 hours before it ends. You are never charged automatically — you choose when to activate a paid subscription.

Publishing, new interviews and new evaluations pause until you activate a subscription. Your jobs, candidates and results are kept according to your retention settings — nothing is deleted immediately.

Yes. Cancel from Subscription & Billing at any time; your subscription remains active until the end of the current billing period.

All traffic is encrypted with HTTPS, recordings are stored privately and served only through short-lived signed links to authorized team members, uploads are validated and scanned, and every company's data is isolated in its own workspace with role-based permissions and audit logs.

Yes. Employers can delete a candidate's application, which removes the associated recordings, transcripts and screening data unless a legal hold applies. Retention periods are configurable per organization.